Best Western en Lancaster

"I have a very mixed review for this hotel. The renovated rooms are nice, but the pre-reno one I refused to stay in was nasty. Some of the staff are lovely but the manager was rude and unpleasant. I booked a superior king suite which was listed as having a sea view, sofa bed and deep soaker tub. The room I was given was smaller with a shower. According to the manager I couldn’t stay in the room I booked because it’s actually the junior suite not a superior king room. She then said it had...

"The breakfest was good but to park in the hotel car park i was telled it would be £10 per day luckley i had a blue badge and parked in the car park acrooss from the hotel"

"The hotle was clean, warm and peaceful, lovely big room with a beautiful bathroom. Close to the shopping areas and the train station. "