Viatges a Igorre

Super beliggenhed - gode værelser - super lækker morgenmad

Amazing exclusive hotel, we got a room upgrade and half bottle of good champagne upon arrival! Wonderful service by Sorian and his colleagues. The room was large and comfortable, with a large terrace and jacuzzi. We booked a dinner table last minute and sadly did not have a table with a view, but the food was excellent!

The room we got was not the one we reserved and paid for. I’m not sure if the room was at the same value as the one we received. It was slightly larger, but their excuse for moving us was lame. They stated the room we reserved was not available until a day later. I chose to not disrupt our plans and stick with what we received. Other than that it was a pleasant stay, but not sure I would ever stay there again because of that issue.

Sercotel Arena has a great location, and is overall a good mid-budget level place to stay. It's right on the main drag, and that can be good or bad - it's central to the various tourist locations but can also be loud with street noise. There was a good breakfast spread, I would say reasonable value for the $10 you pay, though being that close to outside options, I would next time choose to eat elsewhere. The staff are very nice, but seemed somewhat clueless on basic questions - for example, I asked if buses would accept my phone for contactless payments, and they said yes. (Narrator: they don't.) Maybe they thought I meant the local transit authority's card on my phone but that would be a strange intepretation for a tourist's question.) The lobby lights were too bright, the fridge didn't really get very cold - minor stuff really, but I would rather have paid a bit more and even stayed further from Casco Viejo.