2/10 Horrible
Brett E.
3 de sept de 2025
We had a really terrible experience at this property from the moment we arrived until the moment we left. The air conditioning wasn’t not working and it was a very hot Labor Day weekend so we were very uncomfortable the entire time. They put some fans in the house so they obviously knew there was a problem with the central air conditioning but chose not to fix it and just relegated their renters to use fans to cool off..that doesn’t work. We didn’t sleep much due to the heat. The tiny hot tub was a stew of chemicals and bodily fluids. Water hadn’t been changed out in a long time but they still charged us 250 because they said the water had to be drained?! Only used the hot tub once, for a couple minutes and realized how gross the water was. That was it but they still charged us for drainage. Our deposit was decimated by other phantom charges yet we received no receipts or itemized accounting of these charges! Which from my understanding is not permitted with any type of rental property in California. Also the shower door was broken so we were cleaning up a bit after every shower. Don’t know why that wasn’t fixed after the previous renters? We didn’t have tv or cable for our entire stay either. We contacted the property manager to see how we could get cable and she just blamed the previous renters and said that they must have screwed something up and made it go offline. Couldn’t get the dvd player to work either so no tv or movies during our three night stay. Bad times!
Brett E.
Se alojó 3 noches en agosto de 2025