Hoteles cerca de El Serrat de l'Ametlla - Barcelona

"Si"

"Todo muy bien. Zona un poco retirada de la parte centro pero bien, nos toco mal clima así que la piscina no la pudimos utilizar. "

"Todo perfecto "

"El hotel se ubica un tanto lejos del centro de Barcelona, pero en un barrio residencial muy agradable y con varias tiendas, restaurantes y supermercados. También hay una estación de metro cerca. El equipo de la recepción fue muy simpático y atento. La habitación era pequeña y estaba limpia. De los tres días que estuve en el hotel, no la limpiaron un solo día."

"El hotel está bonito pero lamentablemente esa noche hubo tres cortes eléctricos, uno de ellos de más de una hora. Debido a eso no funcionaba la TV tampoco. Entiendo que se escapa de sus manos, pero alguna compensación hubiese estado bien. Uno paga un hotel para tener todas las comodidades"

"Comme d'habitude meilleur accueil respectueux "

"Lo que destacaria es que la limpieza del baño y de la habitacion no era del todo lp deseable. Por el resto todo estupendo. "

"Todo me gustó. La habitación impecable, el restaurante espectacular y el servicio del personal fue estupendo."

"As a member of Catalonia Hotels, you are promised certain perks, such as complimentary water in the room and other small benefits. None of these were provided during my stay. I was given a room without any drinkable water. When I asked about this, the General Manager responded in a rude and dismissive manner, stating that “we don’t give our clients water.” This is surprising and unacceptable for a hotel that markets itself as a 4-star property. Housekeeping was extremely basic, and there was a noticeable smell of marijuana coming from staff members, which is completely inappropriate. On my first morning, I asked if it was possible to extend my stay by one additional night and was told the hotel was fully booked. However, when I checked the Hotels.com app shortly afterward, the same hotel showed availability, and I was able to book the extra night without any issue. After this, the hotel blamed me for having to turn another guest away, which is unreasonable. I was traveling with a large amount of luggage and a service dog, so staying in the same hotel was clearly the most practical option. The only aspect of this hotel that resembles a true 4-star experience is the bar and restaurant. Everything else, including service, cleanliness, and management attitude, falls well below that standard. Overall, this was a very disappointing stay, and I truly regret choosing this hotel."