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"the hotel was close to the subway so very easy to explore Tokyo. The room itself was decent size with a quiet aircon and soft blankets. The room was cleaned every 3 days and new towels everyday so one can go to the spa resort. "

"Really nice stay for having access to the subways close by. The room was comfortable and small the bathroom was good with excellent amenities. Only drawbacks to the property are the gym has basic cardio equipment, no free weights or machines to work out. Lastly the hotel caters to non English guests communicating at the hotel is a challenge. The staff all were polite and tried to help. I think the value and relaxing ability away from the nightlife locations makes all the sense in world to be...

"Good selection including fresh fruit, continuous supply, nice staff who were very obliging."

"Great onsen onsite and a traditional tatami experience. Guests are required to take your shoes off when you arrive at the hotel which adds to the hominess of the stay"

"Toujours aussi complet excellent et incroyable. Le Onsen vaut le coup !!"

"The hotel was beautiful. The best part was the team that helped us at the front desk and the bakery (those were my only interactions). To say the staff goes above and beyond would be an understatement. Ms. Takana was a gem and is a highlight of this hotel. "

"Perfect place, easy to move in train, super clean and great service"

"Best Hotel service we received our entire Japan trip. Everyone there made us feel at home and we received better service than we did at the Disney Toy Story Hotel. Good job team Hilton Tokyo Bay. "

"There was a washer and dryer on every floor which was very convenient and the staff were amazing. I would definitely stay here again. "

"The staff were very friendly and accommodating. The breakfast was excellent. Highly recommended."

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an...

"Great place, excellent staff!"

"Drying machine was not strong enough "

"호텔내 베이커리에서 구매하고 바로 간단하게 식사를 할 수 있어서 좋았음"