"The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival. "
"The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival. "
"We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
"We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
"We had a premier pool villa and it was great! It felt like we were all alone in a big resort… breakfast was great with a good variety of different foods… prime position to go out and eat, shop and just wander, beach is across the road… bed good, air con good, no real issues at all"
"We had a premier pool villa and it was great! It felt like we were all alone in a big resort… breakfast was great with a good variety of different foods… prime position to go out and eat, shop and just wander, beach is across the road… bed good, air con good, no real issues at all"
"We had a wonderful two weeks staying at the Grand Mirage. All the staff provided an excellent standard of service. The room was of a very good standard.The grounds were very well maintained and the amenities were of a high standard. We would definitely stay at the Grand Mirage again."
"We had a wonderful two weeks staying at the Grand Mirage. All the staff provided an excellent standard of service. The room was of a very good standard.The grounds were very well maintained and the amenities were of a high standard. We would definitely stay at the Grand Mirage again."
"we stayed for 3 nights in a deluxe room. The hotel staff was delightful. There was a seperate concierge for our building - his name was Rian. he was so helpful and welcoming. He always greeting us and giving us towels at the pool and checking if we needed to order food. He made usfeel special.
the deluxe rooms didn't have a lot of room for luggage. We had 4 bags plus2 carry on, so it felt a bit cramped, but other than tgat
it was great. the fridge was stocked with drinks & snacks that...
"we stayed for 3 nights in a deluxe room. The hotel staff was delightful. There was a seperate concierge for our building - his name was Rian. he was so helpful and welcoming. He always greeting us and giving us towels at the pool and checking if we needed to order food. He made usfeel special.
the deluxe rooms didn't have a lot of room for luggage. We had 4 bags plus2 carry on, so it felt a bit cramped, but other than tgat
it was great. the fridge was stocked with drinks & snacks that...
"This hotel was fabulous. The staff were friendly and always there to help. The included breakfast was well worth it.
There were two pool tables and a great infinity pool that was open till 1 AM. Our room was large with a big bed that was just a little hard.
My only complaint would be the non stop techno music that never stopped in the lobby, restaurants and pool. After a while it became irritating. That said we would highly recommend this hotel"
"This hotel was fabulous. The staff were friendly and always there to help. The included breakfast was well worth it.
There were two pool tables and a great infinity pool that was open till 1 AM. Our room was large with a big bed that was just a little hard.
My only complaint would be the non stop techno music that never stopped in the lobby, restaurants and pool. After a while it became irritating. That said we would highly recommend this hotel"
"Excellent service from the staff and a really nice location in the Forrest. We saw monkeys from our rooms. Quiet location - we had the pool and facilities almost for ourselves. stay here if you want to explore Ubud as it is only a short drive away."
"Excellent service from the staff and a really nice location in the Forrest. We saw monkeys from our rooms. Quiet location - we had the pool and facilities almost for ourselves. stay here if you want to explore Ubud as it is only a short drive away."