Hoteles cerca de Cerro Tzankujil - San Marcos La Laguna

"Todo nos pareció increíble "

"El hotel es espectacular, con una vista maravillosa al lago. El personal es muy profesional y sumamente agradable. Estuvimos en la suite de lujo con la mejor vista, es espaciosa y decorada con hermosas artesanias. Las comidas del restaurant fueron deliciosas, desde el desayuno hasta la cena, con alimentos muy frescos y sabores fantasticos. El escenario completo es hermoso y relajante. Esperamos volver pronto."

"1. La habitación está en buen estado sin embargo puede mejorar el mantenimiento de la misma. 2. El servicio demasiado limitado. 3. Por lo que respecta al restaurante si es que se le puede llamar así si no es en su horario para los desayunos ya no te atienden de ningún modo. En el restaurante impera la descortesía y desatención. 4. Me vi obligado a abandonar el lugar un día antes de lo previsto por el mar servicio del restaurante. 5. Me hicieron un cargo de un servicio que ya se encontraba pagado."

"Limpieza "

"De la habitacion, la instalación de los muebles de baño. Parecía que se iban a caer. L"

"El lugar y la vista son muy bonitos, algo que probablemente puede ser obvio, pero para mí no lo fue, el camino hacia la habitación fue muuy largo y desgastante El personal es increíble y muy servicial"

"La "

"Beautiful place. The people who work there are very nice and i liked the yoga lessons."

"I came to Sarnai hoping for a peaceful and restorative stay, but unfortunately the experience did not match what was advertised. The biggest issue was the misrepresentation of the environment. The photos online show a serene natural setting with nature views, but in reality the entire complex is currently a large construction site. There was constant drilling, hammering, and workers walking directly outside my room from morning until late afternoon. This was not “minimal noise” as the hotel told me before arrival — it was heavy construction that made it impossible to rest or spend time in the room. I also booked a more expensive unit specifically for a partial lake view, but the only view from my casita was a building under construction. No lake view at all. Although the hotel emailed a construction notice after I had already booked, I was reassured that the disturbance would be small and there was no heavy machinery. This did not reflect the reality on-site. It’s also important to note that the entire area is being developed into multiple new houses/apartments, which will significantly reduce privacy and natural space in the near future. The current images online do not reflect this ongoing transformation. The staff were polite, but the conditions are simply not what is presented online. If you are looking for peace, nature, or privacy, I recommend checking carefully before booking, as the construction significantly affects the overall experience."