Viatges a Cerenova

A hotel in a brilliant location. Close to all the attractions. Well air conditioned. Nice breakfast. Two points to be improved on 1. customer service, it may have been a language barrier but the staff on reception were not the friendliest and didn't deal well with a couple of requests. 2. the bathroom had been newly fitted by the looks of it, which was good, but there were a couple of snagging issues that needed to be addressed (see issues not dealt with above).

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

A estrutura do hotel, de forma geral, é simples e se assemelha a um flat. Mas o quarto é excelente, extremamente limpo, bem decorado, banheiro excelente, funcionários muito prestativos! Já uma área comum com máquina de café e água a vontade. O hotel fica no segundo andar de um prédio, então é necessário contactar a administração antes e eles auxiliam com as malas e check in. A localização é incrível!! Recomendo!

The room was clean in the most basic sense of the word but the entire hotel is in a very poor state of repair. My 2 year old sliced his toe open on the wooden flooring in our room. The lift is from a time gone bye and barely functions. The bar is constantly closed as there is one member of staff running reception and the bar in the evening and they are “too busy”. Breakfast is very limited with a coffee machine that only half works, 4 croissants for around 30 people