"Amazing customer service, very friendly and helpful, no language barrier as the receipion staff spoke English well. Went out of their way to lend me a phone charger plug. Place was the perfect location to Alicante University, clean and quiet, easy access on tram to city centre. Good selection of buffet breakfast and again friendly staff. Would stay again!"

"this was our second stay at the Hotel Gran Playa within a year, we checked in late due to flight delays from Madrid to Alicante in the historic (el Apagon) black out in Spain the receptionist explained about the black out and no electricity no lights in our room tired and hungry from the ordeal and no bars or restaurants to go to, a lovely lady getting ready to go home after her shift I was asking where we can get something to eat offered us pizza from the kitchen i think her name is Mercy,...