Hoteles cerca de Arena Almaty - Almaty

"I was grateful for the kind and attentive service I received, as I am not fluent in the language. The breakfast was delicious and just the right portion size."

"Evet çok nazikler otel harika"

"Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll"

"Great place, super clean, quiet, spacious with great guests and professional staff who speak English. Laundry is 500 tenge and there is plenty of space for bicycles. The rooms have AC too. Would recommend 110%"

"Terrible only one word for full stay and even for expedia support. "

"Untergekommene Unterkunft. Fitness Raum seit Jahren geschlossen, Schwimmbad nicht inklusive, kostet extra Geld und nicht wenig. Übrigens das Hotel heißt schon seit langem anderes, nämlich: Aiser."

"The hotel met my expectations for what I paid. It was clean, air condition worked well, and mattress was comfortable. A mall with big supermarket inside was nearby. Dana, Front Desk Staff, was incredible and the only one who cared and communicated in English. Dana was helpful and I thank her for her thoughtfulness."

"The staff went above and beyond "

"When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor...

"suited my purpose."

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and...

"One of the best hotels in Almaty, family friendly, excellent spa facilities, and staff that gives you personalized attention, despite the huge size of the hotel. Excellent food, amenities and astounding park surrounding the hotel. A true jewel."