"Absolutely delightful. Staff was fabulous. Breakfast is outstanding. Only criticism was with shower design. There is no mounted shampoo, conditioner or body wash. Thus, you must take small containers into the shower and there is no shelf to put them so you must put them on floor or outside of shower. Extremely inconvenient and even more so for seniors."

"Central location a great spot."

"Great property in the best location in Bilbao! Staff were super helpful and the room was amazing. Bed was super comfortable!"

"Todo bien menos la ultima noche que no funcionaba la luz del aseo"

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "