"Decepção apto velho e precisa de reforma radical"

"Servicio al cliente"

"Great place to stay for carnival"

"Everyone was amazing. For one improvement, I would say that the times to clean the room were a little late for my liking, normally the girl came late morning or early afternoon. I would like to have the room cleaned around 10am so when I leave the room after breakfast the room would be ready on my return in the afternoon."

"The service was superb. Property shows some wear after 10 years. Pool wasn’t heated as should be. Location is great and the simple but efficient beach service is a nice touch. Hopefully I’ll come back next year."

"The Good: The rooftop pool is absolutely worth it — stunning views over Ipanema make it one of Rio’s best hotel experiences. The staff were also consistently friendly, attentive, and a genuine pleasure to deal with throughout the stay. The Not-So-Good: The rooms are quite small for the price — not what you’d expect from a luxury property. The breakfast buffet was also underwhelming, with a limited selection that doesn’t match the hotel’s reputation. Would I recommend it? Yes, with caveats. If...

"Our 4th stay at MGallery and it doesn’t disappoint due to the helpful staff, cosy rooms, pool and excellent food. Santa Teresa’s a lovely oasis in Rio’s suburbs, yet within easy reach of all its attractions."

"I loved the room view . The breakfast offered was fantastic as well !! As an issue to work on would be the late check out policies . It is said that you pay 50%for a late check out ( until 6pm) which I was willing to do , but even showing the fare published in the hotel site to calculate half of it , they came out with a higher fare in their system and charged me 20% more than I thought I would pay . The lady hotel manager did not have a clear explanation about it , but paying what she said...

"Location was magnificent, but we kept on having issues with the hot water. And even though the host did send someone to check it out and got fixed only 3 out of us 5 were able to shower with hot water. By the time the last 2 went in to take a bath the water was cold again. We were leaving the next day so we didnt wanna bother the host and we just did what we could. Sucks we werent able to shower before leaving to the airport the day of check out. And even though it says it could sleep 6 its only...