"Hotel is very nice great location and rooms were very nice and clean. Staff was very friendly. "

"The hotel was very clean and staff were very friendly and helpful. Drinks and food were also good. The location was safe. "

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"The staff was so rude and 0 welcoming. They almost look at you like you are some creature from another world. Long faces and they just look straight up annoyed by the idea of having to interact with you. The hotel does not look like the pictures, is not too bad but rooms def look a lot cheaper in real life. The common areas are so nice but the rooms are a different story. But the staff was the main thing that will never have me stay there again, very rude and made me feel very uncomfortable."

"First time in this hotel and definitely coming back."

"The Conrad is a classy place! The staff is friendly and accommodating. The room was great - a separate living area with a pullout bed provided with privacy by a pocket door. Size of room was great for New York."

"The front desk staff and housekeeping were spectacular. The room was well laid out, very clean, comfortable bed, and well curated amenities. What lets this hotel down are the very popular public spaces. In the morning we had to walk through two different photography session going on. In the evening, after seeing two shows, I was very much looking forward to a nightcap but the bar was three people deep and very loud. I am sure the hotel appreciates the revenue but it seems to come at the...

"Very clean. Polite and helpful staff. Great toiletries. Nice restaurant. "