"Room was clean, staff was nice. Valet parking attendants were most helpful"

"Overall 10 for 10 "

"The valet took over an hour to bring up my vehicle. Disorganized."

"Loved this hotel - the Spanish / Argentinian style of the lobby areas and rooms create a perfect SA River Walk hotel. The room was spacious and clean with comfortable beds and lots of pillows. Staff was kind and helpful. Lobby bar and seating was great. Direct access to the River Walk, but on a quieter stretch just around the corner from the main restaurant & bar section, made access easy but not crowded. We would definitely stay here again. "

"When checking in, the location of the pool and the option of breakfast was not disclosed. "

"Our room was moved from the original booking room. The room we were moved to was old and outdated, the beds were terrible, the bathroom tiny and we had to listen loud thumping music until after midnight from the bar downstairs. To enter our room we had to go through a large area that is used for convention gatherings requiring us to walk through all of the people that were having a pre dinner gathering. Worst hotel of our trip. Then upon checkout we weee charged a destination fee in addition to...

"Very clean room; nice staff; the food and drinks at the outside bar were both great! Will be coming back for a long girls' weekend this summer. Overall great experience!"

"Well when we got to our room it smelled like moisture and then we found 2 roaches in the room. I told the girl at check out and all she said is that they will clean it."