"Die Amaturen vom Waschbecken funktionierten mangelhaft. Die Klimaanlage hat nicht funktioniert. Wurde in der Rezeption gemeldet aber nicht behoben."

"Loved this hotel! It's a beautiful old building and we had a lovely room that opened onto a balcony. It's right on the grand canal and short walking distance to the train station. Staff were lovely. Breakfast was very good. 30 minutes walk to St. Mark's square. You can't go wrong here"

"We loved the view of the canal outside our window! Hotel room was very clean and beautifully decorated!"

"Muchas gracias "

"Everything was excellent in so many ways, but I did not get good sleep any of our three nights because of the very hard pillows that felt like concrete by morning. Many other hotels give you a choice of two pillows - one harder and one softer. Other than that, I would say perfect location near all the attractions, shops, grocery market, adorable Venetian-style room, absolutely wonderful breakfast buffet and top notch service from the front desk, to food service staff, to bellman...all so warm...

"We checked into the hotel on Friday for a 3 night stay. The first room was'nt quite as expected compared to the photos, therefore we mentioned it to reception since it was for a 40th birthday weekend and a lovely receptionist called Ramona showed us to another room which was amazing, she was very understanding and friendly with this request. The breakfast was OK. However everything else was superb. The hotel is in an excellent spot right next to the canal, but not overally busy. Also the bar was...

"."

"Nous avons passé un bon week-end en famille. L’hôtel est très propre, chambre rénovée récemment, bien placé juste à côté de la place Saint-Marc. Petit plus : le taxi (en motoscafo) pour l'île de Murano offert par l'hôtel."