"A big thanks to all Staff Arrived at 1830 30 hours after leaving Boston usa due to BA incompetence delay followed by delay Finally lost our luggage.Staff offered tooth brush etc.2 drink vouchers Room great Bar and drink wonderful Pizza perfect for 2 very tired 70+ travelers Room very quiet 12 noon departure great.You guys saved the day"

"Easy check in service and fast too. Also happy to note parking was free for the Saturday night which was unexpected. Highly recommend the hotel. "

"Really great location, clean rooms, attentive staff convenient parking on site and would definitely return."

"Booked through Expedia as a double but we were given a twin. When we asked for a double as per booking the only option was to pay an upgrade fee of £25. Not really the hotel's fault as the information came through incorrectly from Expedia. The double room we received in the end was fine. Food & service for both dinner and breakfast was good. Don't book the breakfast through Expedia though as it is £3 per person cheaper if you pay for it at reception. The surrounding woods are nice for an...

"Very nice hotel, great for city centre access, easy parking, nice breakfast"

" Surprisingly terrific!"

"Helpful,efficient staff & good location."

"No air conditioning in rooms. Big problem made worse as windows restricted. 3 terrible nights in sweltering heat. (Ironically the lobby is cold). No cold temp water pressure at sink nor in shower. Barely a trickle."

"Room was clean and staff friendly. TV only had 2 channels that worked and when you flush the toilet the bedroom walls shook as if something was going to errupt from within. Breakfast was a disapointment and not worth. It was meant to serve until 10:30 but at 9am it was like locusts had attacked. Whilst hot food did eventually get restocked the pastries etc didnt. "

"room was very clean and modern. the only downside was it was a bit dark could do with mirror being near window . breakfast was ok not worth the flat rate we were charged tho. better value eating else where. evening meal was great lots of choice and portions huge. staff were very friendly and helpful. loads of parking spaces for being a large and busy hotel. lovely swimming pool.would definitely stay again"

"Great evening stay"

"Room large and comfortable, bed especially so. Staff were very friendly and helpful. Breakfast unusual that everything was warm and fresh, plates in warmer. Hotel in excellent central position. The only thing we didn't like was the fairly loud 'music' playing constantly in the breakfast area."