"El personal es muy atento, es muy limpio todo. La cama mia fue comfortable. Esta ubicado en un area que puedes hacerlo todo caminando, diferentes tipos de restaurantes. Muchas gracias a todo el personal."

"The TV in my room did not work and we called for service and nobody showed up"

"We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!"

"Really nice room with a great fireplace. Our safe was locked from the outside and they were not able to help us with it."

"This is a very convenient location, close to airport in a very nice area of the city "

"Muy limpio, cómodo y la comida rica! "

"Property was just as advertised, beautifully decorated which makes for great pics anywhere. The hotel in general has modern vibe but still authentic feel of the village culture and history. The room was clean. No a/c but there was a fan. The staff were super nice and accommodating. I arrived a little early but the hotel staff hooked me up with the wifi pw and voucher for a free drink at the restaurant on property. Ill definitely stay here again next time im in Antigua. "

"The hotel is beautiful; a great contrast between the colonial style mixed with ruins and an exquisite comfort. The food “amazing”! All staff super kind and great service. Definitely will come back! "

"Beautiful hotel with friendly and attentive staff located in the heart of Antigua."

"Very helpful staff"

"It was amazing, every area was very well maintained and the room was beautiful, the food in the restaurant was amazing and the view from the highest terrace was simply marvelous "

"Estupendo, cómoda, segura y conveniente. Solo molesta un poco el ruido de los locales nocturnos el dia sábado. "