"Charged for leaving a bag in Reception, room basic but clean. Not enough towels (they were supplied when requested), no air con and no tea/coffee facilities. Not great for the price."

"Rooms are on a first come first serve basis. If you check in after 3pm there is a chance you will get a room that isn’t like that pictures - when I request to get another room a man was not very helpful or pleasant to speak with but when I went back and spoke to a woman she resolved the issue very quickly and smoothly. No face towels, but the location was good."

"The property is currently undergoing a massive renovation. I got upgraded & the renovated rooms are clean, cozy & beautiful. Amenities were nice & luxurious. But there was only ONE tiny lift, so a lot of waiting around & no microwave for guest use. I did not try the breakfast. The location is amazing: very convenient, safe & walkable, close to the tube, buses, trains, lots of eating options nearby. Huge shout out to Marius at the the front desk, who was beyond professional and helpful. Highly...

"A mejorar: Poca variedad en el desayuno, cada día era lo mismo. Bueno: Habitaciones limpias y reformadas. Atencion por el personal buena. Posibilidad de dejar el equipaje en el hotel el día de llegada y de salida. "

"Nice hotel"

"Front desk staff was very kind and professional and did a great job."

"The staff is incredible. Clean and beautiful. Plenty of towels and complimentary shampoo and bath jell. I will definitely stay here again and recommend it for travelers"