4/10, Deficient
Ramonita
Viatge en grup
24 d’oct. de 2025
From the moment I arrived, the location of the property felt unsafe and unwelcoming. The first room I was assigned had a strong foul odor, and I had to be moved to another room. Unfortunately, the second room was also disappointing as it was very small, noisy, and the walls were paper thin, making it impossible to get proper rest.
The breakfast offered was not as advertised and was unhealthy. While Mohammad from the staff was polite and helpful, Rodney was unprofessional and rude when I asked for assistance. Overall, my experience at this property was extremely unsatisfactory and not reflective of what was promised.
Given the poor conditions and lack of comfort during my stay, I am requesting a refund of at least 50% of the amount I paid. I genuinely regret not choosing a proper hotel for this trip. DO NOT STAY A THIS PLACE!
Ramonita
Estada de 8 nits (oct. 2025)
