"Quisiera presentar una queja respecto al trato recibido por parte de la recepcionista Ana. Su comportamiento fue inapropiado, poco profesional y, en mi experiencia, innecesariamente confrontacional. La situación ocurrió simplemente porque mi ropa se encontraba en la lavadora. No existía razón para reaccionar de manera ofensiva ni desafiante. Considero que el trato hacia los huéspedes debe mantenerse respetuoso en todo momento, independientemente de la circunstancia. Adicionalmente, me gustaría...

"Very professional management. Very clean modern flat. Excellent location easy access "

"Great location"

"Well equipped"

"Clean room, nice location, and superb service "

"O apoio do staff foi muito bom, muito simpáticos e prestativos. Os equipamentos no quarto estavam um pouco danificados, inclusive com algum perigo para as crianças que ficaram no beliche. "

"Great location. Food was amazing and the rooftop views are just stunning "

"Nice spacious room with veranda. Spotless. Small but useful kitchenette. Paid parking just across the street."

"Extensive breakfast bar offerings, all fresh and delicious. Friendly, helpful staff. Lovely rooftop terrace. Great location within walking distance of Alcazar, Cathedral and Hercules Plaza. Comfortable beds and nice, clean rooms."

"The room terrible no sleep. The location was good "

"Room was clean. Nicely appointed with what we needed for our stay. We all loved the historic building that had its own outdoor rooftop area with a perfect view of the Giralda. Just steps from many shops and restaurants and very close to the cathedral and other points of interest. The staff was very helpful "