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"Breakfast was nice enough, but you have to go to the other hotel to get it. Rooms weren’t immensely clean, when I arrived I had to call room service straight away as the bathroom wasn’t clean. You wouldn’t stay in this hotel for its amenities. Location is fine. Staff were fine. "

"The hotel is nice , the staff are nice too but there are downsides hence my honest review . The lack of response from Expedia messages to the hotel which I guess go to the hotel as I received a book in now request from them . The main review as only ok was the room noise. If you want a peaceful night's sleep down pick a room that is opposite the street outside because it's noisy and you won't sleep. Again I was asked from Expedia about the hotel 2 days into my stay, the response from Expedia was...

"Factory hotel with plethora of rooms that reception plays Russian roulette with- room sizes are not as advertised, and are like legos- one room was a loft style with the bathroom on the ground floor, one room was the size of a double bed with a small bathroom that the door hit the toilet. Property manager is rough to say the least- passive aggressive and not hospitable to offer appropriate assistance- not all guests want compensation- just a simple apology would suffice and actually reading...

"tutto a posto, ottima colazione, posizione perfetta."

"Yes breakfast was nice."

"Muy bonito y su personal muy amable y lo mejor que tiene unos de los mejores y más grandes mall a la vuelta de la esquina "

"The breakfast was good but I wish they will serve some variety of food daily. The 3 days we stayed, it’s all the same food that we had every single day. The staff were very helpful and friendly. The one thing I really like about this place is the location. It is very close to the arts and science center, within walking distance. The best part is, there’s a huge mall across the hotel and so many places to eat and shop."