"10/10 service / clean room / breakfast was great "

"No había cafetería"

"The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough...

"El A/A no funcionó "

"Excellent séjour ! Nous avons réservé 3 nuits pour participer aux 10km de Madrid et tout a été parfait ! Nous sommes venus de Bordeaux, le personnel a été très agréable et accueillant, établissement chaleureux et très propre tout comme les chambres. Il manque juste un petit frigo dans les chambres pour pouvoir y ranger bouteilles d'eau, boissons etc au frais. Nous reviendrons !"

"The staff was excellent, particularly Nieves in the breakfast kitchen. That lady moves her tail with a big smile on her face. I noticed that about all wait staff. The room was quiet and the breakfast was very good."

"部屋に全く何も備品がない、水だけありました。冷蔵庫の水以外の飲み物は有料なのか無料なのか表示なしです。"

"Buena relación precio calidad de servicio. La ducha caliente no resiste mas de un baño, la segunda es templada, y la tercera es fría."