Hotels a Upper Montclair, Montclair

"The view and property"

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"My husband and I came to NYC for a concert and found the hotel clean and modern. We liked the cafe down stairs for quick bites and drinks. Check in was quick and easy. Staff were all kind! The only downsides were the shower not getting hot, just warm. There was hair on the floor in the bathroom and one on the bed but just one strand so we did not call down about it. We did not report the water temp because it wasn't simply cold. I'd recommend for a quick trip and if you want to be close to...

"The room was ok. The sheets and towels were clean. The room didn’t have trash can in it. There also wasn’t a closet so we had to keep our belongings in the suitcase. The only mirror in the room was in the bathroom so it made getting ready a little difficult. I couldn’t see my full body and had to defog the mirror to do my makeup."

"The staff was friendly and welcoming, which I really appreciated. However, the amenities left a lot to be desired. There was no iron in the room, no washcloths were provided, and the ice machine on the 17th floor wasn't working. To make matters worse, the refrigerator wasn't cold or didn't seem to be working at all. Between the lack of ice and the warm refrigerator, I couldn't keep my fruit or drinks cold, which was very inconvenient. While the staff was pleasant, the condition of the room and...

"Habitación limpia"

"Everything was great"

"The front desk staff was amazing and helpful however the staff for housekeeping and guest services were lacking. The room I ordered was 2 twin beds but instead I got a room with 1 bed. Had to wait until it was sorted out which delayed my reservation for dinner."

"When I go to NY, always use this hotel. Always is clean, and have great attention."

"Iconic historic hotel in a great location. Stayed 2 nights for a concert at Madison Square Garden. Room was clean and quiet, larger than others we've stayed in the city. Beds were very comfortable. However, the room was somewhat outdated, especially the bathrooms. Neither had vents or fans which made for a moist room after showers. There were also areas where paint was bubbling and peeling. The service of all staff members was outstanding, which made up for the few shortcomings. Overall, a...

"Love the staff and hotel is always clean"

"Not recommended for families as rooms are tiny, no place for luggage and shoes. The 2 full need rooms are extremely small, close to Times Square and everything is in walking by distance big plus but there is a dispensary next-door, so a lot of marijuana odor."

"Shower ceiling is peeling off. corrected. Shower hose defective, coudn't use it."

"We had a great stay. The room was small as well as the beds, but it was fine for three nights."

"Rooms were poorly maintained and falling apart. Dirty and the elevators were constantly having operational issues. Very poor connectivity and WiFi. Very far from any trains. They charge you to hold your baggage, something very basic and free even across NYC. Wouldn’t return or recommend."

"Great hotel for short stays in soho. Have booked multiple times"

"Excellent location and good value for money"

"Stayed three days, during July 4 extreme heat. Management has the air conditioner scheduled to turn off at set intervals such that the room was about 80 degrees for the first two days. After repeated complaints the system ran the last day to achieve desired reasonable temperature. The management saved a dollar or two on energy at the expense of my comfort. Reason enough to not recommend. If you do stay there read the operation certificate in the only elevator which states it is only for...

"First time staying here and first time staying in the Upper West Side. Definitely will be returning. Upon checking in, we were greeted by Debra. She made us feel welcome and was very friendly. We showed up 3 hours prior to our check-in time and she was very accommodating."

"My stay way great the only downside was the cleaning they didn’t come until6pm and that was just one day they didn’t come the other days"