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"Great hotel...Close enough to everything...Staff was great and always available when needed...Brunch at Wellsey was excellent..."

"The hotel is beautiful. The room was clean and furnishings newer. There are a lot of rooms so you could be placed far away from the elevator. For us that was not an issue but I could see it being so for others. "

"Breakfast staff did not check back with us at any point in our time in the restaurant. Coffee not refilled. No salt or pepper available "

"Beautiful new hotel with amazing views but there are zero amenities after 8pm. No food or drinks after 8pm and you are on an island physically so hard to leave and get anything. Don’t arrive hungry and certainly don’t expect to hang in a hotel bar. We asked for a connected room and they did not offer this (didn’t see like they tried as the hotel did not feel full). It was a waste of money to get a connecting room. Staff did not seem interested in problem solving."

"I did a short stay but can I say excellent customer service from the check in process to the staff at the bar. Will be back soon"

"Excelente ubicación, cómodo y limpio "

"The Lounge was very good. "

"The hotel was lovely my only complaint is that the high ceilings made it take forever for the room to get warm."

"Nice experience "

"Muy amable el personal 👍"

"We did self park. Parking lot was right behind the hotel. The room and view were fine. Only issue was the tv, safe and refrigerator were all unplugged. We had to call maintenance. Also, the bathrooms appeared clean but there were several hairs in the shower. I hate seeing that. "

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"The only negative note I had was I wanted to be able to go to my balcony to check out the city from my room but besides that. I had a WONDERFUL stay. The rooms were nicely organized and cleaned and the showers felt amazing. If I ever go to Chicago, i will definitely book with them again! "

"Breakfast not included. Room was very nice but had broken drawer in closet and sliding door for bathroom. No welcome with information when we arrived but room was very nice."

"Room was slightly small and there was no microwave. But for the most part enjoyed my stay."

"Perfectly located. The staff was amazing. Room was clean. Will stay again"

"Hotel was in a great location and staff and services provided were great too. "

"Small rooms but perfect for solo travelers. Appreciated Nespresso in the room. "

"Older building. Hallway smelled like trash. The bed linens appeared wrinkle making me think that perhaps the sheets weren’t changed. Because it’s a budget hotel, young people stayed here and were extremely loud. "