2/10 Horrible
Jahnelle A
Viaje en familia
2 de sept de 2025
Aspectos negativos: Servicios
This had to of been the worst hotel I have ever been too. I had asked for them to decorate my room for my daughter’s birthday. They said for the price of 150 cad they would add a cake, flowers and balloons. When I arrived there I was in such shock because they put a couple ballons on the floor with a small bouquet of flowers and a small lil cake. The room was filled with these bugs all over the walls in the bathroom and by the bed. The owners were staying in the room beside me down the stairs and they were arguing and fighting all night and day. The man there that is suppose to help you was always walking around on his phone arguing and screaming. It was not a peaceful experience at all. The pool has dead bugs inside of it and no one cleaned it. I felt lost and confused this whole trip because there was absolutely no hospitality. My daughter and I had to carry our luggage up the stairs by our self while the man watched. There is no where in the hotel to get food or even a drink. Absolutely nothing. Waste of money, waste of time spent. I do NOT recommend!
Jahnelle A
Se alojó 6 noches en agosto de 2025