Troba hotels a Regal Willoughby Commons, Cleveland i rodalia a partir de 65 €

"Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna"

"N/a"

"Not fancy, but functional. All necessary amenities present and working correctly. Reasonably recently renovated. Seems to have many long-term residents, but they weren't any kind of problem. Minor nits: could use a second chair, elevator slow, mattress slides on platform bed at little too easily. Very good value for the price."

"Hot tub was great a lot of hot water for hot tub and showers. Plenty of towels quick and easy check in"

"It was nasty!!! Dirty nasty just would never stay there again!!!!"

"A++"

"Worst hotel I ever seen in my entire life.. Wow we not gonna begin to discuss the drug and prostitution activities wow!!!"

"Worst Expedia listed property we’ve ever stayed at. Dirty, run down, toilet broken, sheets dirty, noisy AC, internet down. Asked for a refund but they said they could only refund Expedia. Hopefully we’ll see the pass through refund from Expedia."

"Say hi to, Gerry with two r's and an I. very friendly no. She's not a biker chic. Just looks like one, but her husband is 😜"

"The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc."

"Super 8 was okay. Our room smelled a little bad, but we sprayed some deodorizers around and it solved the problem. Otherwise it was fine. No breakfast was disappointing."

"Front desk was very courteous. Room and entire hotel was clean. Breakfast was wonderful with a great variety. Definitely recommend this hotel!"

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"The woman at the front desk was possibly clinically insane. My room was not cleaned properly. There was hair everywhere and grease all over the kitchen. The keys to both the building and the room were not working properly. I was unable to stay because of the filth. I was assured I would be refunded and I was not."

"The staff was tremendous. They had a burst pipe of some sort and had the plumber on site when I checked in around 5-6 PM. The water was shut off at that time. They calmly explained what had happened, what they had done about it, and the estimated time the repair would be complete. When that happened, earlier than the estimated time, they notified the guests. It was a really good piece of work by the staff!!"

"Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights."

"The rooms were smelling of smoke. The hotel manager knew that due to renovation half the rooms were smelly and refused to give us a room in the other half. With the heat and smokey environment it was not a pleasant experience. Further they were out of breakfast at 8:00 AM even though they advertise as 6:00-9:00 AM. No one was around to help with the food."

"Clean, room was new and comfortable. Staff was friendly and helpful. Breakfast was disappointing."

"My only complaint is that the toilet seats are really low. It is especially uncomfortable if you have long legs."

"Good service"