6/10 Normal
Joy P., Mission Viejo, California
11 de ago de 2025
Aspectos positivos: Limpieza
The home was in a good location, making walking into town easy for dinners and the Thursday night concert in the park. Most of the basics you would expect in a vacation rental were available. My three star rating comes mostly from the uncommon amount of posted rules the host has for her guests, including the AC not being set below 75 so we were less than comfortable sleeping (we would have paid extra to lower the temp!) and no guests outside of those registered - even having a friend for dinner or hiring someone to cook for you. I also reached out to ask if we could drop our things 15 minutes early and she said she couldn't accommodate an early check in. We ended up sitting in our car in front of the house for 15 minutes waiting for the 4 pm check in time and no one came or went from the house during that time so we struggled to understand what harm there would have been with us dropping our bags to avoid having them in our hot cars while we went to our 4:30 tasting appointment. There were a few minor maintenance issues such as burned out light bulbs and a low battery warning on the thermostat that the host insisted was a result of people using it incorrectly when I asked if there was a battery available in the house for us to replace it. One other item that wasnt clear to us when we booked this property is that the bedrooms both have a bathroom to use but one is ensuite and one is across the hall. I wish that had been more clear in the posting.
Joy P.
Se alojó 3 noches en agosto de 2025