Parque de Canalejas

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(

El hotel tiene dos partes, la nueva de las fotos y otra parte antigua aunque reformada. Si quieres estar en la nueva tienes que coger las habitaciones con terraza, porque la antigua no tiene. La piscina no es grande para el volumen de habitaciones. El bufet de comidas básico.

Todo me gustó del hotel el servicio.