Hotels a Matakatia, Auckland

"Poor customer service- my partner was dismissed and turned away. His phone was taken from him for ID processing and he was mistreated. We are deeply disappointed in the service- and to be offered no compensation apart from an “upgrade next time we stay” dissappointing. We will not be staying again and reccommend somewhere else for better customer service. "

"Breakfast was adequate"

"Luxurious rooms with amazing amenities. The beds are very comfortable, the layout is excellent and everything is super clean. Breakfast in the morning was delicious with all ingredients fresh. All staff are very friendly and will go out of their way to assist, as we found out when asking the concierge about food recommendations. The location of the hotel is right in the heart of the city. Everything you could want from a city hotel, except maybe other services you would expect from a larger...

"Check-in around midnight was very easy, which was convenient. The staff were friendly and helpful throughout my stay. The room, however, felt a bit too dim—I’d suggest adding another lamp to improve the lighting. The design also seemed quite dated. On the positive side, the location was good staffs was helpful. "

"Beautiful hotel, perfect location away from the crowds yet accessible to everything. Rooms are comfortable, solid amenities. I’d definitely stay here again. "

"It was a great stay! Staff was amazing and very attentive. Rooms were clean. Breakfast can improve it was the same thing everyday, and it was cold. Other than that, it was a 5 star experience. "

"No elevator 😩"

"great breakfast buffet service exceptional great location downtown on harbor lots restaurants lack seating in room, comfortable lobby"

"Great hotel with great staff , Fantastic position"

"We ended up with a top room with a view of the whole harbor! Also an amazing breakfast buffet with menu items was included. The staff was helpful and the hotel spotless. The location is central and we were able to walk to the places we wanted to visit."

"This beautifully decorated and charming hotel was perfect. The room was immaculate, the breakfast fresh and delicious. And the location gives great access to downtown Auckland. The staff were especially helpful when we arrived. "

"One of the best hotels I've stayed in and as far as cost is probably the best bargain I've had in the South Pacific with the exchange rate"

"One of the best hotels we ever stayed at. Second one for us to stay at that has a Michelin key. And rightly so. We had a last minute booking because of our flight being canceled. The staff made us feel right at home. Rooms are much more spacious than the pictures make them look. The interior design is impeccable. Every detail thought of. Concierge told us about all the amenities and perks of the hotel. One of the coolest things is that there is a 10% off shopping and dining in select nearby...

"Very good location close to all things . Lovely bar restaurant area ground floor . Rooms facing harbour are great . Great TV and easy to use . Clean rooms and spacious. "

"Nice view Convenient Spacious room "

"Got ask why we were staying. It was my Daughter's birthday weekend. They sent a complimentary gift for my daughter allowing double items for my son aswell. Amazing service"

"Easy check in, friendly staff. "

"Very stylish hotel in a good location, very close to the marina. Great rooftop bar for drinks and dinner...fantastic view. We would stay there again!"

"Outstanding hotel"