"Lovely neighborhood, great front desk staff and beautiful room"

"The check procedure was extremely painful and long winded. The receptionist had poor English and was taking forever. At one point, we though we didn't have a booking. It was explained that he was trying to put ourselves and our friends in adjacent rooms - the reality was, we ended up on different floors! By this time, our table booking at nearby restaurant was in danger of being lost, so we just took the rooms allocated. "

"The room was okay and very clean also tidy. I would love to have a small fridge but in general fantastic 😍"

"Excellent as always "

"The location was great. Staff was very friendly, and the property was beautifully renovated. Elevator was available. Suggestion for improvement: install AC units in rooms on top floors. Our room on the 3rd Fl. already heated up quite well during the day in May. Cool nights and open windows helped but might not be effective during a hot summer. Also, please install a lock box in rooms. I will stay here again. "

"we liked everything about the hotel it was perfect rooms very good food excellent and staff superb could not fault them friendly and helpful"

"Amazing hotel I always try to stay here when traveling to Bristol, Fantastic location very helpful staff and comfy room "

"Great spa"