"The front desk staff were amazing!!!"

"We stay at Fairlawns regularly. Rooms are clean, comfortable and very well maintained. The staff are terrific and dinner always delicious."

"I chose this Hotel due to the location for a visit to Hampton Court Palace. It was only a short drive to the Palace and Richmond, great local pubs ! Couldn’t fault the Hotel, fantastic breakfasts, fabulous gardens and friendly staff. Room was comfortable and clean and Bathroom well stocked with toiletries etc. We would definitely visit here again. "

"All good ,lovely staff and ideal location "

"The location was great. Staff was very friendly, and the property was beautifully renovated. Elevator was available. Suggestion for improvement: install AC units in rooms on top floors. Our room on the 3rd Fl. already heated up quite well during the day in May. Cool nights and open windows helped but might not be effective during a hot summer. Also, please install a lock box in rooms. I will stay here again. "

"Everything was perfect, except on the last day Sunday 27th july. Service at breakfast was very poor. 5 staff stood talking at reception desk at breakfast and had eaten breakfast before we ask 3 staff for coffee or tea. We waited 20 minutes before we got tea & coffee. Otherwise everything was perfect. "

"Stylishly elegant property . Excellent dining . Extremely comfortable. "