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"Excellent"

"The room was clean and comfortable, staff were professional, helpful, cheerful and polite. Close by to restaurants and transport. Within walking distance to museums and entertainment. "

"Excellent services! Staff absolutely amazing! Front desk! Top of the front line! Excellent!!!!!!"

"スタッフはとても親切でした。部屋も快適で心地よい滞在ができました"

"The staff are always friendly and helpful. The place is immaculate and it’s a great location."

"All the service staff were excellent. They were friendly and helpful, and the room was clean and very comfortable."

"Personal amable y dispuesto a ayudar, la ubicación perfecta y bien comunicada."

"みなさん優しい"

"Excelentes desayunos y gran atención! Muy accesible personal y con buen trato a niños. Vistas a la Catedral desde la terraza. Muy recomendable."

"Staff was very helpful for local recommendations. The hotel was clean and looked to be recently updated. We thought the location was going to be inconvenient but we had no problems walking to places of interest."

"The hotel had everything we wanted for our break and the room was great, with the hot tub included."

"Staff"

"Hotel muy bien ubicado a unos pasos de la Plaza de Cataluña y varios restaurantes cerca. La habitación muy buena y el baño perfecto."

"Hotel muito bom, com ótimo custo benefício, excelente localização, perto de vários pontos turístico, próximo do metrô, restaurantes e lojas. Podendo caminhar por todas as ruas do bairro Gótico com muita segurança. Quartos muito limpos, confortáveis e cama grande. Equipe da recepção com todos os funcionários muito atenciosos e educados. Recomendo demais esse hotel!"

"This is my go to hotel whenever I’m in Madrid, it never disappoints. Monica, Samuel, Destiny, Pablo, Julia, and Juan (and the rest of the team, sorry I can’t remember everyone’s names) consistently go above and beyond to make our stay smooth and enjoyable. Also, the shows are really great. There’s entertainment every time, live bands and new talents too. Shoutout to Ana Camila & Destiny, and Soul Drivers for a fantastic performance as always. I highly recommend this hotel!"

"Todella hyvin siivottu huone ja henkilökunta vastaanotossa puhui erittäin hyvää englantia"

"Really great location in the center of Madrid close to all the sights! Clean rooms and friendly staff "

"Excelente hotel, muy buena ubicación. El servicio y el restaurante de lo mejor "

"Stanza piccolina ma pulita. Personale gentilissimo e la zona cucina relax molto bella"