Cerca hotels a Comtat de Hawaiʻi

"Room was amazing with all the included home amenities. Wish there were tongs for the grill though. The front desk staff was not very nice. I requested months ago for our rooms to be near my friends’ rooms and we were not accommodated. We were four families with children and having rooms near other would’ve made things a lot easier. The building had some electrical issues. The elevators didn’t work and we were on the third floor. It got old real fast after taking the stairs in the heat while...

"Breakfasts and dinners will cost couples over $150. Can't even get a burger for dinner. Lunch bars close at 4pm. They should remain open until 7pm. So we ended up eating just lunch each day, and buying snacks for breakfast and dinner. At least we didn't gain any weight."

"Very clean resort. Good pool for kids."

"There were no mirrors or desk chairs in the room, sliding glass door to the balcony didn’t open, leaking tile in bathroom. Staff though helpful and kind. Noisy birds outside of room as well as music across the way in the restaurants."

"We loved our stay! We were provided a renovated two bedroom suite with kitchen! We loved everything about our room and all the amenities on the property, can’t wait to go back!"

"We love staying here! Great service and great location!"

"Everything was excellent and i had a bonus with my expedia package. Read the fine print and you may get free coffee!"

"I want to give a huge shoutout to the staff here; they were incredibly helpful, polite, and made our check-in process quick and seamless. This was a lifesaver because our flight was delayed and we arrived very late. Because of the delay, we kept missing the activity office hours to get our wristbands, but the staff was super accommodating. Unfortunately, the room conditions did not match the excellent service. My son’s unit had bugs in it, and the bathrooms were in desperate need of a heavy,...

"The front desk customer service was not pleasant, helpful at all"

"Elevators never work, over the past times I’ve visited the valet parking has gone up, ants in the bathroom, never cleaned rooms until requested even though they asked and confirmed wanted my room cleaned daily. Twice they threatened to leave when they arrived after our request saying they didn’t want to hit traffic. Twice they mixed up our keys at the valet and almost gave us the wrong car. Ice machine is never working."

"This property is certainly has comfortible rooms and excellent soaps and lotions in the rooms. Maid service 2x's per day is excellent! Where the property could use improvement: cleaner pools, with 24/7 access pools water feels like a lot of bodies have made the water mucky. Access to the Ocean bay is far too hot late in the afternoon and again the water is not clear. Maybe access in the morning?? Food is average and this would include Brown's their 5 Star restaurant. The view is beautiful,...

"The rooms were clean with great views. No amenities past 9pm. Everything shuts down. Cannot even buy a water."

"Our 1st evening, we had some problems with getting food. The poolside restaurant had to close early and the bar restaurant ran out of pizza. I’m sure it was an unusual problem, but we didn’t have dinner that night coming in from a long travel day from Texas. All other meals were great, especially breakfast buffet which was outstanding."

"amazing experience"

"Right on the Bay. Can hear the waves crashing."

"This was a beautiful oceanfront condo. Sitting on the lanai was very relaxing looking out to the ocean and the palm trees. The room was very spacious and had all the amenities needed for our stay of 1 week."

"Liked everything and the early check in made it much more enjoyable"

"The property is beautifully maintained and very serene. I loved being close to both the ocean and the pool with the little one being the priority. The staff go above and beyond and the kids camp was wonderful for my granddaughter. Areas that need improvement, the good is not of the caliber it should be. Management spoke to me and I know that they are trying, but it was a disappointment, especially when you’re so far from other dining establishments. Housekeeping also fell down in quality after...

"Great stay"