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"This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A...

"Hotel muito confortável e bonito. O quarto era espaçoso e bem equipado. Destaque para o staff, todos foram muito atenciosos durante toda a estadia."

"very good"

"どの季節に来てもホテルからの眺める景色が最高です。"

"Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful"

"上質で落ち着いた雰囲気、客室や浴場も清潔に保たれている。食事も美味しく、種類も充分、特に焼き立てパンはとても美味しくて食べすぎました。"

"Great location"

"楽しかったです。小さな子用の石鹸などアメニティが充実してるとなお助かるなーと。スタッフさん達も親切でまた利用したいです。旅行嫌いな主人が珍しくこのホテルならまたきたいと言っていました。"

"Clean room, beautiful view"

"The moment we arrived, we were warmly welcomed by the staff. The service team is friendly and efficient. The room is fantastic. Bright and spacious. Amenities are good. Super clean. Very comfortable pillow. One of the best stays. "

"Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful. "

"The room is huge… given that it’s a service apartment. The washer and dryer made a lot of difference to our trip at Rusutsu. The area is clean, and the staff were friendly and helpful. Mountain View is definitely amazing, especially during winter. While it is a bit of distance from the main resort area, it is walkable (or you can just drive there if you have a car) and sheltered all the way from the Vale to the main resort area. Will stay here if I were to come to Rusutsu again. "

"温泉が良かったです。"

"Comfort and service"