"Location was great, away from the main chaos of town but close enough to walk around and enjoy the food and shopping. "

"Carpets worn-out "

"There were hairs in the pillow and blood on the sheets on one bed, and what was obviously a mans stain in the other bed. Urine on the toilet seat. In the morning the entire room stunk of sewage, coming from the unvented bathroom. There was no jug to boil water in, despite offering tea and coffee. Just a coffee plunger, but no coffee provided for the plunger. But it was central to the city, plenty of public transport. With the fans on all night it was cool enough. "

"Rooms were really nice. Good size. The lift was broken which would have been nice to have been told before arriving, although we were moved to a lower floor. The room keys didnt work when we arrived, but the staff sorted it out quickly and were amazing to deal with. The night lights in the room are quite bright and are unable to be turned off. Overall was happy with the service after a few hickups but would stay here again. "