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"Great breakfast and clean rooms"

"Hotel and staff were excellent. We had to ask management to quiet down a group of drunks who took their own speakers to pool and spent 3 hours screaming like animals. The second we asked, the hotel did everything right and addressed the situation in a classy and professional way. It was well handled. Not hotel’s fault— shame on the people. "

"I doubt you can find a better view of the Arenal Volcano than at Arenal Observatory Lodge, plus the property is gorgeous and filled with wildlife (so many birds and a troop of monkeys swung by one evening). This isn't a fancy place — more old school — but if you're looking for a peaceful space to reset and experience nature, it's perfect. We'd stay here again."

"Courteous and kind staff Beautiful and well maintained hot spring pools - not sure if it's because it's not high tourist season or if they are making sure things are well kept Large breakfast selection We had a rental car but hotel provides a convenient shuttle all day and night "

"Such an amazing place to stay. Everything was clean and very friendly. Everything is communicated through whatsapp which is very common for country’s like Costa Rica, so be sure to download the app. Everything was a breeze. Long drive from the air port but very worth it me and my wife loved every second of being there. The morning views with coffee were amazing. "

"A wonderful stay, it was so clean and the staff were perfect! Would highly recommend and will be back! "