Altiplà de Kirchberg

Pros: Location is perfect 2 blocks away from terminal if you arrived at the airport and take the tram. Cons: Receptionist asked me to wait on the 4th floor while my room was ready & she will let me know. She left and forgot to tell the next receptionist. I came down After 2hrs wait & he didn’t even know I was there waiting. My room didn’t have a TV in working condition and they knew about it. I asked for another room and they said hotel was fully booked. I checked expedia showing rooms available so they lied. There is no night life in Luxe so this was a big inconvenience. Receptionist in condescending tone told me even if they have another room that all channels on TV are in German, not English. The woman who forgot about me next day offered 1 free breakfast after I told her I will write a review. My stay was 3 days. Room looks like photos and it was clean. However, I will recommend nicer hotels in same area than this basic hotel.

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