"This was the most incredible experience for me. The staff was very attentive and friendly and I felt at home. The restaurants are amazing and the view is just awesome. The staff is on it and your request are always taken into consideration. Specially the concierge team ( Gaida) was very helpful to me and made me feel the love. It was a truely remarkable experience. "

"First class hotel excellent service and the location will definitely go back"

"Excellent facility with great and friendly staff. Lots of room to move around the resort with multiple pools and food/drink options. Lots of effort put into the activities by the staff. "

"Maravillosa"

"I did not like the tv remote.....did not work well and there were no instructions regarding the air conditioning. For example, when patio door was open the air conditioning was turned off. "

"What an amazing resort, the gardens are well tendered and landscaped, the staff are warm, friendly and professional, the location is excellent and the rooms are comfortable and stylish. I’ve been coming here for many years and it never fails to impress. The best hotel in Spain in my opinion. A must visit when in Tenerife! Special thanks to Balasz, Irene, Victoria, Daniel, Lucia and Patrick at the Casas Ducales for being so fabulous and helpful as always. Thank you again for a great holiday....

"Great all round service"

"Great hotel. Good services. Very nice people. Great room and view. Rent a car! "