"Staff was great. Breakfast in the main restaurant was expansive but a little crowded at times. Breakfast in the lounge was less expansive but more than sufficient and far calmer than the restaurant. Rooms were satisfactory. Lounge was a nice place to relax but I expected more drink and smack options during quiet times. "

"Just room as expected "

"This hotel was outstanding. Beautifully designed and centered around a tranquil Japanese tea garden, peaceful, yet conveniently located. The staff was very attentive and friendly. The large onsen in the spa was gorgeous and designed with soothing lighting. The food was also very good. Their afternoon tea looked quiet special, although we didn't try it. I highly recommend this hotel."

"We finished our honeymoon at this hotel, and it was truly an amazing experience. The staff was incredible and made our stay feel so special. We had a couples massage that felt like it shaved ten years off both therapists were fantastic. The thermal pool was beautiful and impeccably clean, making it the perfect place to relax. I would also highly recommend the chef’s table; it was a memorable dining experience."

"Loved this place. "

"Nice room, but not a good view and staff was not accommodating. Breakfast, laundry, and onsen usage were all for absorbently high additional costs, not reasonable at all. "