"Lo que me gustó del hotel fue la estupenda atención de todos, eran muy cálidos y a mi bebé lo trataban muy bien. Las habitaciones están muy bien no son tan pequeñas y son cómodas. Se agradece que regalan agua al llegar. También tienen secadora de cabello y plancha. La comida del desayuno es bueno y en general todo el personal es muy amable."

"Exceptionnel Personnel de chambre attentif Endroit idéalement placé. "

"There were many instances where they fell short, especially with front desk and housekeeping. However, the final straw was when housekeeping took a used bath towel from the bathroom floor, folded it up and put it back on the towel rack! I will avoid this hotel and every other one managed by this group."

"Well maintained and central location."

"The hotel Okura is very well situated and within an easy walking distance to great neighbourhoods. We also took advantage of the bike rentals offered by the hotel which was an amazing way to see the city. The staff were very helpful, attentive and the rooms were bright, clean and the service again was wonderful. The Terrace restaurant was outstanding (a little pricey) but worth it. We would definitely stay here again."

"The staff at this hotel are wonderful. Very helpful. Rooms are very clean and well maintained. "

"The hotel was great, a perfect location and very easy to get around the city on foot! The service and amenities were great!"

"We stayed in a Deluxe Room the Mandarin Oriental Conservatorium for 5 nights, and we were disappointed. They put us on a floor that was undergoing renovations (our hallway was covered in painting tape and had unfinished light fixtures), and our room had non-functional ventilation and sparse seemingly unfinished decoration. Our room also had no view (despite advertising a city view) and the bathroom was smaller than advertised. We raised all of this after one night, and mid-way through our stay...