"All the staff at the lounge were amazing great service "

"Stains on bed linen were not change during 3 nights stay"

"とても素晴らしかったです！ 朝食ブッフェ、アフタヌーンティー、ディナー、バーと利用しましたが、どれも最高でした。お部屋の掃除も綺麗でした。"

"Pros: 3 adult stayed in club room. Got upgraded to twin tower view room. Mai and her team in club room were brilliant. Free laundry limited to 5 items per day is such a god sent. Checked in at club room is a plus. Huge club lounge with fab views. Cons: no more premium champagne which we were looking forward to. We weren’t told what we were served when we asked for champagne. When approached to see what they were, found out it was sparkling wine and was told it was from Spain which was rather odd...

"I cannot thank the staff at Hilton KL Sentral enough for their excellent service and help. I stayed there a couple times for my egg freezing trips. During my first stay, I lost one injection in the fridge. I called the hotel after realising I didn’t bring it back, Ida responded and found the med immediately. Then they kept it for me in a fridge and brought it to my room during my next visit (coordinated by Clift). Really appreciate the help 🙏"

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was...

"Great location across from Pavilion mall. Confortable bed and friendly service. Amenities and property is older, but adequate."

"ビジネス設備は使っていませんが、部屋の机は仕事をするにも十分です。静かなのがいいですね。"