"We couldn’t get over how clean everything was here. They spend a lot of time keeping everything very clean. My husband and I stayed and here and paid a little extra for the room with the private swim up pool. I would absolutely recommend that option for those traveling without kids."

"It’s a large hotel, yet it still feels cozy and welcoming. The spacious facilities were excellent, and the property is within walking distance of the shopping area, great restaurants, and the botanical garden. The staff were truly outstanding and made the stay even better."

"Very good staff, specially the breakfast team were just fabulous."

"they should provide bottle water to its customers ."

"Fantastic hotel, unable to find a fault. All of the staff are so friendly and helpful, would definetely return."

"Everything was excellent, we were expecting a different room but the hotel reception man was great at making us happy and we ended up with the outdoor space we wanted the next day. Thanks for a lovely stay and the stuff are all excellent."

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"I had a 4 day trip with my 7 year old daughter and so researched like a dog with a bone, as I needed to be sure I could find a balance of solo-adult / child friendly amenities. This hotel was perfect, I was so pleased. First of all, the food - considering all inclusive - was absolutely fantastic, as were most of the drinks. The kids club and evening entertainment kept us both happy, as I got a few hours here and there to myself, plus we got to do things together evening, given the entertainment...

"We booked a river villa and it was an absolutely incredible space - so serene and relaxing, with beautiful stylish furniture, nice amenities and lighting. All the staff were absolutely incredible to us - kind, positive, helpful. It was one of the best five star hotels I’ve ever stayed at."