"Anna greeted us upon arrival and not only checked us in, but walked us to our room. The property is wonderful, clean, well attended and in a perfect location. Staff are always available and smiling. Breakfast buffets are numerous, plentiful and delicious. We enjoyed our room with a balcony overlooking the river very much. "

"The service at this hotel was unparallel. I needed a medication and they sent a driver to the pharmacy to pick it up and bring it back to the hotel. I also needed hiking boots and they went to a hiking shoe store bought me my size got them on sale and brought them to the hotel. I’ve never experienced such incredible service before at a hotel."

"Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for...

"Our stay was nothing short of exceptional. The staff, the food, the service were all some of the best we’ve ever experienced. I would highly recommend - if you’re debating between staying here vs. Six Senses, stay here!"

"Maravilhoso "

"Unfortunately natural water fountains were closed. Working only on weekends this time of year "