"Normally before I book a hotel, I spend days reading reviews and comparing other hotels to get the best deal and ideal location. For this particular trip, I didn't have the mental capacity to spend days researching considering NYC has so many options so I just booked and prayed that I was not going to get there and regret my decision. Location: 10/10 Located in Midtown. If taking the metro to go downtown/uptown or beyond Manhattan, Grand Central Terminal just a few steps away. Appearance:...

"El hotel está muy bien ubicado y el personal es muy amable y atento. Las fotos del lugar no corresponde a la realidad, el cuarto donde estuvimos era muy viejo, olía muchísimo a humedad, las cortinas no servían y no podamos subirlas, estaba obscuro todo el cuarto, tenía muy poca luz, el sofá cama estaba muy incómodo, un día no hicieron el aseo del cuarto y no dieron ninguna explicación, también quisimos pagar una parte en efectivo y no lo aceptaron."

"I traveled to New York with my 3 young sons and the stay made the trip much more memorable. The location is top tier, I had no idea we would be so close to Times Square. We were able to explore and come back often if we needed a break. The staff is 10/10. We had the most beautiful connection with the front desk attendant. Everyone was so helpful and accommodating. Housekeeping did an amazing job every single day. Breakfast was nice with great options both morning we ate there. I could go on and...

"It was just okay. I don’t think my family and I will be coming back here."

"All good, just was wishing breakfast was included in the price!"

"Everybody I encountered at this hotel was super friendly and helpful. Great location with fantastic views. Thank you for making NY city so perfect!"

"Great location, friendly staff and everything else was fine, but the old carpet needs to go, I could definitely smell years and years back, when it was ok to smoke in the room."

"Our experience at the Arlo this past weekend was nothing short of phenomenal. It was my wife and I’s anniversary, and the staff made sure the experience was truly unforgettable from the moment we checked in. From accommodating additional requests to make our stay even more special, the Arlo went above and beyond through and through. The location was also ideal for everything we had planned for the weekend, easy to get in and out of, close to the train station, and conveniently located...