"Great staff and customer service, rooms nice and clean but air con was not brilliant and the sinks in the room would not put out cold water for more than 5 seconds and kept flowing extremely hot. Apart from that it was a nice stay"

"Nicoletta and the team treated us very well when we spent the first night of our honeymoon here. Clean room and spa, great breakfast. 100% recommend."

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"The bar staff were great"

"Overall the room, pool, and breakfast were very nice. We also enjoyed the saunas."

"Breakfast was extortionate and dire. Not worth the money. It is outsourced and nothing to do with the hotel. The rooms are not cleaned everyday nor are the towels changed. Nobody comes to check for housekeeping. The room was like a sauna. Extremely hot rooms, creaky floors, dirty carpet and windows. Windows don't open. Bathroom water pressure is just awful. There is no fridge or airconditioning in the room. I didn't use the leisure facilities. Aircon is only around the reception area. The hotel...

"An exceptionally lovely hotel in the heart of the equally lovely Cirencester. Excellent hotel, breakfast and staff! Highly recommend"

"Nice spacious room. Air conditioning in the room struggled in the heatwave but eventually became reasonably comfortable. Good hot and cold buffet breakfast."

"Spa was really good and friendly staff. Breakfast staff were friendly and welcoming."

"The rooms were fine, but it’s more a bar and nightclub than a boutique hotel. After making the booking they sent a message informing us about the late night music which was not advertised in the description. I asked to cancel but they refused, and said they would allocate a quiet room instead. When we arrived they had downgraded the room type (no bath included as promised) and did not offer to alter the price."

"Excellent customer service provided throughout our stay. Rooms were large and very comfortable. Good choice of food at both our evening meal & breakfast Lovely views over the countryside"

"The room was very clean , comfortable bed and crisp white linen and towels. Lots of hot water for a nice hot bath . The lady on reception was very friendly and welcoming. We arrived late in the evening so didn't drink in the bar. The breakfast was brilliant, good quality produce and good coffee. All of the staff we encountered were friendly and attentive. We will definitely stay again when travelling south . Although rooms a little dated, they were very spacious , clean and neutrally...