"We enjoyed the staff member who checked us in when we arrived. She welcomed us and spoke English with us. She provided us with a map and some helpful suggestions for places to visit, eat and transportation. I called for an extra towel to be added to the room. The staff member brought the towel plus an extra towel up to the room right away. She was very polite and spoke English with me. The staff has been very accommodating with our stay here. My family and I loved the pool. Our kids swam in the...

"The room is tidy, but the toilet floor needs general cleaning. Stains and brown molds at floor edges noted. Staff are very helpful and accommodating. Staff with Excellent service both at the reception desk and dining section. Breakfast is good and with variety of healthy choices."

"Necesita una reforma, no es un hotel de 4 estrellas a pesar de que se anuncia asi"

"Would stay here again!"

"El hotel es cumplidor. Está limpio y tiene buen tamaño de habitación. Está un poco lejos del centro. En general buen hotel para temporadas cortas"

"Sehr sauberes Zimmer mit Badewanne. Hilfreiches Personal und ein hervorragendes Frühstücksbüfett mit den landestypischen Köstlichkeiten. Gerne wieder"

"The greatest asset of this hotel is the location in the heart of the old town. Rooms are very spacious, include a kitchenette and are well insulated from noise. The only drawback we found was the attention to detail, which lets this hotel down. Housekeeping only provides a single toilet roll that is akin to tissue paper. Very unusual for a four-star hotel. The kitchenette is a very nice touch but needs a tea towel. There were ongoing maintenance issues with the lift, which meant we had...

"Everything was amazing, from the breakfast to the room to the staff, I will definitely be back!"

"The location of this hotel was great, however we struggled with a few things. The room was fairly clean, but we had a dirty pillow. The shower was not well maintained. When you step in, the floor sinks a little and makes a squishy sound as if there is a puddle underneath. The drain needs to be cleared as the water would pool during a shower, even without the stopper in. Overall we had mixed experiences with the the staff. On certain occasions, we would say hello/hola and get no reply or smile....