"We are requesting a refund of the booking. I have raised concerns and addressed the issues to the hotel staff in private but they insisted that the refund request must be made via Expedia. I am attaching the photos of some of the bad stuff we saw in the rooms last night when we checked in. I wanted to tell them in private so other customers won’t hear about it. These must never happen in a hotel like holiday inns which otherwise usually have good reputation especially the spits on the tiles in...

"Great location. Great staff. Clean. "

"3 night stay, rooms were great, lovely sea view. Not so keen on the bathroom area, as only a glass door between toilet and shower. Great rooftop bar and pool. Amazing views from the top. Staff were very helpful and friendly. Would definitely recommend a stay here. Very central. "

"Die Lage ist gut. Zimmer ordentlich."

"Veldig fint sted. Passer for familier "

"Modern building and a handy location only 10 minutes or less to the airport and great access to the city with the tram only 6 or 7 minutes walk away. Our shower door in the room leaked out water and practically flooded the room which was not good. We didnt get replacement towels either even though we asked for them but thats not the end of the world..breakfast was fine and pretty average i guess with the usual choices for a 3 star hotel. Overall it was okay for money i suppose"

"Excellent location. Staff friendly and rooms clean."

"Great staff and clean hotel."