"Recomiendo este hotel porque tiene buena recepción, ambiente, ubicación, limpieza y servicio al cliente el mejor!"

"Habitación limpia Personal muy amable Excelente ubicación"

"Great location"

"The front desk staff was amazing and helpful in every way. Our junior suite felt like a true suite. With two baths, we loved that. I do have some constructive feedback. The mis matched light bulb colors were hard for the eyes. No facial tissue is a real miss for such a nice hotel. Finally, as English speakers, having zero tv channels for us is another real disappointment. We tried both tvs with no luck. Front desk was sure that they were available, but they need to review and resolve. ...

"We stayed here in mid March for four nights. The hotel is in a great location, clean, and the staff very helpful. There was no restaurant or eatery on site, at least at night. Could also have been the time of year. Room was spacious and clean. The bed was very comfortable. Washrooms were impeccable. It felt a little college dorm, but that didn’t deter from the enjoyable stay."

"All good except no iron and internet was weak and will disconnect often."

"Muy buena ubicación y personal cálido. Pequeño el lugar para desayunar pero se come bien. Elevadores con poco espacio. Habitación buena y limpia. Si es recomendable el Hotel. Saludos de México"

"The front desk was very helpful. Our room was small but clean. The breakfast was excellent. Very convenient to Gran Via."

"Excelente en todos los sentidos. - localización - personal - limpieza En fin.... me encantó"

"clean"

"Alba, the manager, was helpful in trying to deal with Expedia to help me obtain a refund for cancellation of 1 nite - Ill have to see still what the result is! (I cancelled several weeks ahead of my stay but Expedia, nor the property responded.). The entrance to the property was very modern & clean, but the room could have been cleaner. No clean coffee cups provided the second day. Would have liked small wash cloths too. Great location for mall & the .park! Staff helpful!"

"It's good size for one person, could be tight for two. It's very well located between Royal Palace and Prado Museum, all within 20min. of walk. Around hotel there were many resturants and a minimarket for fruits, yoguts ect.. You need to ask toothbrush+paste, tissue when you checkin. One block from the main street, it's quiet. Overall it is a good place for the money"