Viatges a Batres

Upon entering the hotel, I thought it was a back entrance because of how hidden, dark, and small the entrance was. There is no lobby, it is a check in desk with one elevator to the rooms. Our room was a tight fit for 2 people with 2 carry ons and one checked luggage. The bathroom in our room resembled an airplane bathroom in terms of size. A curved counter limiting the counter space, a toilet that will have your knees touching the sink, and a swinging glass bathroom door that does not offer any privacy whatsoever. After a few hours of my arrival I wanted to cancel the remainder of nights I had booked. I mentioned this to the front desk staff and they did not care to make amends, ask why I wanted to cancel, or offer any solutions to improve my stay. They did not care about hospitality which is upsetting and why I canceled my stay and went to another hotel in Madrid.

En general bien a excepción de la climatización de la habitación y el restaurante, que podria ser más cálida en dias frios de enero

The hotel was absolutely beautiful, The music theme of the hotel was amazing.

Great location near high end shopping and restaurants. Great terrace views and sitting area. Room comfy with balcony.