"Staffs are good, they kindly exchanged our room since it smells soooo bad, like urine. (Our new room smells not good either, but better than the first one, we have to open our window when we are out to get fresh air) Air condition seems not working. You can hear the noise from next door since they are rooms separated by a locked door. There is no microwave in the whole hotel. I expected more with this price but ended up with disappointment."

"Air conditioning unit is very noisy especially when trying to sleep at night."

"Must recommended if you are visiting Banff."

"Loved our stay. Made even better by the fact that we could enjoy our stay with our dogs!!!"

"Clean and comfortable stay! Excellent view…great outdoors vibe! Very convenient to have laundry facilities."

"Hotel is located in a convenience area, which is close to downtown and nearby walking/biking path. Hotel is super clean and room was cozy. Staff were exceptional!"

"Close to city center"

"Room was clean and it was very quiet"

"We checked in right before 4 pm - but were told that our room wasn’t ready-with 15 minutes max it was ready. Front desk lady was very nice. We were travelling with our small dog. You do pay a fee for same but that is to be expected- it’s just nice to find an accommodation that accepts pets! They also provide a little welcome package for your pet which again is a nice touch. We stayed in a deluxe cabin. It was clean and comfortable. Only drawback of this resort is its proximity to the...

"Rooms were clean and neat and no smell. Breakfast was okay, regular food. Staffs are nice always cheking if food are refilled."

"Room is small but clean. The beds were small but comfortable. Lots of food options in this little town. We felt safe to stroll around after dinner."

"The room was clean and the staff were very helpful."