Ryokan en Zaanstand

"We had a wonderful stay at this property and the host was very good communicating before and during our stay. "

"The hotel has a great location with the Zaadam train station, the room is very spacious and comfortable. The customer service is bad, when we arrived at the hotel, it had no customer service staff, it was chaos because of the Amsterdam marathon and we had no information about it. They must improve communication, the internet and customer service. My experience was very bad."

"Bueno "

"I have to give a bad review because the check in is at 3pm and the password of the doorkey of the room was provided at 6:58pm, i tried to email them and call them and there was no possible way to contact this hotel, i never recieve an answer, i only recieve the password in a diferent email, no apologies and no reply over my emails "